Refunds and Cancellations

Mehrabyan Nursery guarantees that your tree will arrive in a healthy, living condition. However, note that small naturally occurring changes to the tree are not damages and won’t hinder the growth of the tree.
If your tree doesn’t grow by July 1st or dies in the fall of the first year, please email us with a photo, order number, and description of the issue. If the issue is related with the tree itself rather than lack of care, we guarantee to replace it next season or give a full refund.

Payments by check or cash should be received within 30 days of your order, otherwise will be cancelled.

Although Mehrabyan Nursery will do its best to provide your chosen trees, there may be uncontrollable circumstances which may prevent us from providing your chosen variety. In this case we will ask you whether you’d like to substitute with another variety or get a full refund.

When you place an order to have the trees shipped or picked up in the coming spring, you can cancel with a full refund until April 1st of that shipping season. After that, Mehrabyan Nursery will keep 25% of the amount of the order.